Privacy Policy
Effective Date: November 2, 2015
Last Updated: November 2, 2025
Auto Caspian (“we”, “our”, or “us”) operates the website https://www.autocaspian.com/ (the “Service”).
This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Service.
This Policy complies with the Act to modernize legislative provisions as regards the protection of personal information (Québec’s Law 25) and applicable Canadian privacy laws.
1. Scope
This Privacy Policy applies to all personal information about individuals residing in Québec that we collect, use, or disclose in the course of operating Auto Caspian.
By using our Service, you agree to the terms of this Policy. You may withdraw your consent at any time, as described below.
2. Person Responsible for Personal Information
Auto Caspian has designated a Privacy Officer responsible for ensuring compliance with this Policy and applicable law.
You can contact this person for any privacy-related question, request, or complaint:
Privacy Officer
Auto Caspian
Email: privacy@autocaspian.com
Phone: +1 514 575-7940
3. Information We Collect
We collect only the personal information necessary and proportional to the purposes described below.
Personal Information:
First and last name
Email address
Phone number
Mailing address (street, city, province, postal code)
Any information you voluntarily submit (e.g., through a contact form or inquiry)
Usage Data:
We automatically collect certain technical information such as your IP address, browser type, operating system, pages visited, time and date of visit, and time spent on the Service.
Cookies and Tracking Technologies:
We use cookies and similar technologies to operate and improve our Service.
Non-essential cookies (e.g., analytics, preference, or advertising cookies) are disabled by default and are only activated with your explicit consent through our cookie banner.
You can withdraw consent or manage cookie settings at any time.
4. Purposes of Collection
We collect and use your personal information only for the following purposes:
To provide, maintain, and improve our Service
To respond to your inquiries and provide customer support
To notify you of updates or important information about our Service
To personalize your experience and remember preferences
To analyze and monitor usage and improve website performance
To detect and prevent fraud, errors, or technical issues
To comply with legal obligations
We will not use your personal information for any other purpose unless we obtain your consent or it is permitted by law.
5. Consent
By using our Service or providing personal information, you give your free, informed, and specific consent to the collection, use, and disclosure of your personal information as described here.
You may withdraw your consent at any time by contacting our Privacy Officer.
If you are under 14 years of age, we require consent from a parent or legal guardian before collecting your personal information.
6. Your Rights
Under Québec and Canadian privacy law, you have the following rights:
Access: Request access to the personal information we hold about you.
Rectification: Request correction of inaccurate or incomplete information.
Deletion / Anonymization: Request deletion or anonymization of your information when it is no longer needed.
Withdraw Consent: Withdraw your consent at any time.
Portability: Request a copy of your personal information in a structured, commonly used electronic format (available as of Sept 22 2024).
Objection / Restriction: Object to certain processing, including profiling or automated decision-making.
To exercise your rights, contact our Privacy Officer. We will respond within 30 days, as required by law.
7. Disclosure of Information
We do not sell or rent personal information.
We may share personal information only as follows:
With trusted service providers who assist us in operating our Service (hosting, analytics, communication tools).
When required by law or a legal authority.
To protect the rights, property, or safety of Auto Caspian, our users, or the public.
All service providers are contractually bound to maintain the confidentiality and security of your personal information and to use it only for authorized purposes.
8. Transfers Outside Québec or Canada
If we transfer personal information outside Québec or Canada, we will first assess whether the other jurisdiction offers a level of protection comparable to Québec’s standards.
We use contractual and organizational safeguards to ensure that your personal information remains protected.
9. Retention and Destruction
We retain personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.
Once no longer needed, your personal information is securely deleted or anonymized.
10. Security of Information
We take appropriate technical and organizational measures to protect your personal information against loss, theft, unauthorized access, disclosure, copying, or modification.
However, please note that no method of transmission over the Internet is completely secure.
11. Privacy Incidents (Breach Notification)
If a confidentiality incident occurs that poses a risk of serious injury, we will promptly notify the affected individuals and the Commission d’accès à l’information du Québec (CAI), in accordance with Law 25.
12. Automated Decision-Making
We do not currently use automated decision-making or profiling that could significantly affect you.
If this changes, we will update this Policy and inform you of your rights to object or request human review.
13. Children’s Privacy
We do not knowingly collect personal information from individuals under 14 years of age without parental consent.
If you believe your child has provided personal information to us without consent, please contact us to request its deletion.
14. Links to Other Websites
Our Service may contain links to third-party websites.
We are not responsible for the content or privacy practices of such sites. We encourage you to review the privacy policy of every site you visit.
15. Changes to This Policy
We may update this Privacy Policy from time to time.
Any material changes will be communicated through a prominent notice on our website or by email (if applicable).
The “Last Updated” date at the top indicates the most recent revision.
16. Contact Us
If you have questions, requests, or complaints regarding this Privacy Policy or our handling of personal information, please contact:
Privacy Officer
Auto Caspian
Email: privacy@autocaspian.com
Phone: +1 514 575-7940
